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Oracle® Enterprise Manager Release Notes for System Monitoring Plug-ins
Release 3 (3.0)

Part Number B28199-04
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Oracle® Enterprise Manager

Release Notes for System Monitoring Plug-ins

Release 3 (3.0)

B28199-04

December 2006

These release notes list the System Monitoring Plug-ins that are documented, describe how to access the documentation, and how to install a plug-in. These release notes also describe known issues and limitations.

Documentation Description and Access

This document contains release notes for the following System Monitoring plug-ins:

You can access the documentation for the System Monitoring Plug-ins from the Oracle Technology Network (OTN). Alternatively, if you have a DVD, launch the index.htm file from a browser. You can find data sheets, the certification matrix, and other documentation in the OTN under Enterprise Manager and in Metalink.

What is New

This section provides a summary of the new features in this release of System Monitoring Plug-ins.

What is New in Microsoft SQL Server Plug-in

Microsoft SQL Server 2005 Monitoring

Enables you to monitor Microsoft SQL Server 2005.

Support for Microsoft SQL Server 2005 Driver for JDBC

Supports Microsoft SQL Server 2005 Driver for JDBC to connect to Microsoft SQL Server 2000 and Microsoft SQL Server 2005

Event Log Entry Metric for Microsoft SQL Server 2005

After the first successful collection of event logs, subsequent collections are restricted to newly generated events.

Credentials for Running Enterprise Manager Job

Support for providing Database User (Normal or Sysadmin), Agent OS User, and Database Host User credentials for running Enterprise Manager Jobs against SQL Server Database targets.

Target Discovery Needs Less Entries

SQL Server Host and SQL Server Name entries are no longer required for the discovery of targets .

Alert Support for All Metrics

Supports alerts for all metrics including Database Job and Database Backup.

Oracle Enterprise Agent Process Owner Does Not Require Microsoft SQL Server System Privileges

For remote Agent monitoring, unlike with the earlier versions, Oracle Enterprise Manager Agent process owner does not require any privileges on the remote Microsoft SQL Server system.

User Does Not Require Administrator Privileges on Remote Microsoft SQL Server System

For remote Agent monitoring, unlike with previous versions, System Username (provided for discovery and monitoring of SQL Server target) need not have administrator privileges on remote SQL Server System/OS.

Note that this applies when directions provided in the section "Configuring the Remote Connection" of Installation Guide are followed.

What is New in F5 BIG-IP Local Traffic Manager Plug-in

Credentials for Running EM Jobs

Support for providing F5 Big-IP Local Traffic Manager User and Agent OS User credentials for running EM Jobs against F5 Big-IP Local Traffic Manager target.

Installing a Plug-in

You can download the System Monitoring plug-in archives from OTN by clicking Downloads, then Enterprise Manager. If you have a DVD, the plugin_archives directory contains the necessary plug-in archives to install each of the plug-ins.

To install a plug-in, do the following:

  1. Copy or Save the desired plug-in archive to your desktop.

  2. Launch the Enterprise Manager Grid Control console using a browser on your desktop.

  3. Follow the instructions outlined in the System Monitoring Plug-in Installation Guide for your particular plug-in.

Prerequisites for the Microsoft SQL Server Plug-in

To use the Microsoft SQL Server plug-in, you need to do one of the following:

Known Issues

The following sections describe known issues that exist for this release.

Universal Bugs and Limitations

The following generic Enterprise Manager Grid Control bugs and limitations impact all System Monitoring plug-ins.

  • Oracle Bug #4736085Error message is shown while undeploying the target

    An inconsistent error state occurs if you undeploy System Monitoring plug-ins from multiple Agents if any Agent has preferred credentials set incorrectly.

    • Cause — If you first attempt to undeploy plug-ins from multiple Agents, but some Agents do not have the preferred credentials set, an expected error message appears. However, if you then attempt to undeploy from Agents that have the correct credentials set, caching problems continue to show the same error message.

    • Workaround — If you encounter this problem, log out and log back in. Navigate to the Undeploy Management Plug-ins page, and select only the Agents that have preferred credentials set.

  • Oracle Bug #5219848Successive deployments have problems if the first deployment failed

    • Cause — Deployment of a plug-in fails on the first attempt on an Agent. Subsequent deployments, though reporting successfully, may not be fully successful. Configuration-related information on the View Configuration page and in reports will display an error.

    • Workaround — Redeploying the plug-in resolves the problem. Clean up Enterprise Manager and remove all traces of the plug-in as follows:

    1. Delete all existing plug-in targets.

    2. Undeploy the plug-in.

    3. Delete the plug-in.

    4. Reimport the plug-in.

    5. Freshly deploy the plug-in on an Agent that satisfies all prerequisites.

  • Context-sensitive Help — None of the System Monitoring plug-ins have context-sensitive online help. This feature will be supported in the future. Plug-in Installation Guides and Metric Reference Manuals available on Oracle Technology Network (OTN) provide all required information.

Microsoft SQL Server System Monitoring Plug-in Bugs

The following Enterprise Manager Grid Control bugs impact the Microsoft SQL Server plug-in:

  • Oracle Bug #5179581Error: Target in broken state - metric collection errors encountered

    Note:

    This bug has been fixed for Oracle Enterprise Manager Agent version 10.2.0.3 and higher. You might encounter this issue only for Agent versions lower than 10.2.0.3.
    • Cause — This behavior occurs when target, agent, or both and/or target system become slow or heavily loaded and computation of dynamic properties take longer than the default timeout value.

    • Workaround — Execute the following command:

      emctl reload agent dynamicproperties <target name>:<target type>

      OR

      You can alternatively resubmit the target instance properties:

    1. Click on the Monitoring Configuration link (under the     Related Links section on the plug-in target home page).

    2. Reenter the encrypted properties.

    3. Click OK.

  • Oracle Bug #5692190Data retrieval is not feasible for certain metrics in the case of Microsoft SQL Server 2005 Targets

    For Microsoft SQL Server 2005 targets monitored with Microsoft SQL Server plug-in version 3.0.2.0.0, collection of certain metrics is not feasible. Therefore you might encounter the following issues:

    • Security section of Microsoft SQL Server System Configuration Report page displays the message No Data Found.

    • No data is displayed for some elements in the sections SQL Server Configuration and Registry Setting Configuration of the View Configuration page.

  • Oracle Bug 5680588: Microsoft Case Note SRX061130600013Failure to provide data for SQL Server 2000

    If Microsoft SQL Server 2000 and Microsoft SQL Server 2005 are installed on the same machine, WMI Provider for SQL Server fails to provide data for classes in the namespace root\MicrosoftSQLServer.

F5 BIG-IP Local Traffic Manager Bugs

This release has the following bug fixed for the F5 BIG-IP Local Traffic Manager plug-in:

  • Oracle Bug #5340052Test connection with incorrect port and username reports success

    While deploying F5 BIG-IP Local Traffic Manager plug-in version 2.0.1.0.0, test connection using incorrect port and username did not report an error.

Troubleshooting Plug-ins

The following sections explain how to access troubleshooting information for various plug-ins.

Troubleshooting Microsoft SQL Server Plug-ins

Document 367797.1 on Oracle Metalink provides detailed information on various troubleshooting scenarios that you might encounter while using Microsoft SQL Server plug-in.

To locate document 367797.1:

  1. Go to the following URL:

    http://metalink.oracle.com

  2. Click Advanced at the top of the Oracle Metalink page.

  3. Enter 367797.1 in the Document ID field and click Submit.

Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Accessibility standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For more information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/.

Accessibility of Code Examples in Documentation

Screen readers may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, some screen readers may not always read a line of text that consists solely of a bracket or brace.

Accessibility of Links to External Web Sites in Documentation

This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.

TTY Access to Oracle Support Services

Oracle provides dedicated Text Telephone (TTY) access to Oracle Support Services within the United States of America 24 hours a day, seven days a week. For TTY support, call 800.446.2398.


Release Notes for System Monitoring Plug-ins, Release 3 (3.0)l

B28199-04

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